The Instruments sold by Robbins are of the highest quality available. We're so confident in your satisfaction with your order, we're offering a 100% lifetime customer satisfaction guarantee* on your online order.

What does that mean?

Our instruments and other products are guaranteed to be free from any material defects. We offer a commitment to the very highest standards of quality craftsmanship and work with only the best suppliers to ensure that these standards are fully employed in the manufacture of all of our instruments. If any of our high standards are not met, you may return the instrument to be repaired or replaced (at our discretion), at no charge.

The guarantee remains in effect for as long as the instrument or product is used for its intended surgical purpose as well as continuous and proper care of the instrument or product is maintained.

Some of the items sold on our site have more specific warranty information and while we will offer our 100% guarantee on all instruments purchased to the fullest extent possible, these items may have more comprehensive repair or replacement requirements then outlined herein. As such, we request that you review the warranty information you receive from us upon receipt of your order and let us know if you have any questions about our policies.

It is our intention to provide you with the highest level of service and we continuously strive to ensure your satisfaction.